“We could not ignore the tremendous need to expand our service in support of this population’s unique challenges and needs. Our Special Needs HelpLine is a “one stop” approach, helping to connect overwhelmed families to services. Just as important-we are also here to listen to their struggles- to offer a comforting voice that can perhaps brighten their day!” Randee Gabriel, Program Manager.
There is a growing population of families who have children with special needs, and these families find the delivery system daunting to navigate. 211 was asked to establish the Special Needs Helpline in order to better serve these families. The goal is to alleviate the emotional stress experienced by parents and caregivers of children (birth to 22) with special needs, helping them to connect to the services they need Read More...