211 Programs

Connecting People To Community Resources

211 is an easy to remember 3-digit number for the residents of Palm Beach, Martin, St. Lucie, Indian River, and Okeechobee Counties to access crisis intervention and suicide prevention services, information, assessment, and referral to community services. 211 helpline and crisisline are available to individuals of all ages and are free, confidential, and available 24/7.



To reach 211 HelpLine:  simply dial 2-1-1 or (561) 383-1112, Text your concerns and zip code to 898211, or Chat Online at www.211palmbeach.org or www.211treasurecoast.org.
You can also email:  Help@211pbtc.org.


211 Palm Beach/Treasure Coast offers these core programs, as well as useful information on crisis topics. Use the links below or the menu on the left to explore more about these programs.

211 HelpLine
     Information, Assessment and Referral to Community Services
    Crisis Intervention  
    Suicide Prevention
    Online CHAT & Texting


Help Me Grow
    Child Developmental Screenings & Referrals
Special Needs Helpline
    Advocacy & linkage to Supportive Serices

Elder Crisis Outreach
    Advocacy & Linkage to Supportive Serices
Sunshine Daily Telephone Reassurance

    A Friendly "Hello" and Wellbeing Check For Seniors


Additional National, State, and Local Hotlines Answered

  • National Suicide Prevention Lifeline: 1-800-273-TALK
  • Palm Beach County Victim Services-Rape, Crisis and Violent Crime Hotline: 1-866-891-7273
  • National Sexual Assault Hotline: 1-800-656-HOPE
  • Alzheimer's Community Care 24 Hr Crisis Line: 1-800-394-1771
  • Palm Beach County Substance Awareness Coalition: 1-877-MEANS-21