The staff at 211 pride themselves on caring and quality service.

Featured below are some client testimonials and stories of the positive impact that 211 has had on the lives of callers that have been assisted.

211's Elder Crisis Outreach Clients Jose and Ana Pedraza were nominated for Palm Beach Post's "Season to Share."

Excerpt from the Palm Beach Post December 1, 2013:

Jose and Ana Pedraza couldn’t afford to have a single thing go wrong when everything started going wrong.

The elderly couple, Jose, 79, and Ana, 74, had lived independently in the United States as legal immigrants since 1999. After Jose needed open-heart surgery, doctors suggested he sell his small manufacturing company in Colombia and retire. They sold their home in Colombia, too, and used all of the money to retired to an 800-square-foot, one bedroom condo in West Palm Beach’s Century Village, to be near Jose’s sister.

Read the entire story...