Crisis 211 - History


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		Suicide Prevention Warning Signs If You Are Feeling Suicidal If You Are Worried About Someone Else Understanding Crisis Theory Links Between Suicide and Depression Suicide Myths Suicide Statistics Youth Suicide Facts Suicide Resources Media Guidelines for Suicide Reporting 2-1-1 Information and Crisis Services


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211 Palm Beach/Treasure Coast was founded as Crisis Line Information & Referral Services in 1971, by a noted area psychologist. The original purpose of the organization was to serve as a drug hotline and provide information to area teenagers and their parents about drugs. The agency quickly expanded into crisis counseling and suicide intervention/prevention. Further, as the community grew and new needs were identified the agency moved to fill those needs by developing and implementing new programs appropriate to its mission.

In 1981, the agency was funded by the United Way to serve as the central countywide information and referral service;
In 1988, the agency added two programs: Youth Services (Teen Hotline) and Elder Crisis Outreach
In 1994, the agency began Elder HelpLine service;
In 2000, the FCC designated 2-1-1 as the dialing code to access community information and referral services.
In 2001, The Center expanded its service area by providing 24 hour 7 day per week information, referral and crisis intervention services to the residents of Martin, St. Lucie and Okeechobee Counties
In 2002, the 3-digit 2-1-1 number was implemented in Palm Beach County and the Treasure Coast. The agency also began operation of the Homeless HelpLine for Palm Beach County.
In 2003 The Center expanded its Elder HelpLine service to the residents of Martin, St. Lucie, Indian River and Okeechobee Counties in addition to Palm Beach County.